![]() Microsoft Dynamics 365 for Finance and Operations Enterprise Edition (formerly Microsoft Dynamics AX) – ERP and CRM software-as-a-service product meant for mid-sized and large enterprises. Microsoft Dynamics 365 for Finance and Operations Microsoft Dynamics 365 Developer(s)Įnterprise resource planning (ERP) system Dynamics 365 Business Central – ERP for SMBs.Dynamics 365 Mixed Reality – Remote Assist, Layout, Guides.Dynamics 365 Artificial Intelligence – AI for Sales, AI for Customer Service, AI for Market Insight.Dynamics 365 Marketing-Adobe Marketing Cloud, Dynamics 365 for Marketing.Dynamics 365 Intelligent Order Management.Dynamics 365 Supply Chain Management - Streamline planning, production, stock, warehouse, and transportation.Dynamics 365 Finance & Operations – Finance Leaders, Operation Leaders.Dynamics 365 Human Resources – Attract, Onboard, Core HR.Dynamics 365 Field Service – Field Service Leaders, Field Service Operations. ![]() Dynamics 365 Customer Service – Customer Service Leaders, Customer Service Operations.Dynamics 365 Customer data platform- Customer Voice.Dynamics 365 Customer data platform- Customer Insights.Dynamics 365 Sales – Sales Leaders, Sales Operations.Microsoft Dynamics 365 contains more than 15 applications: In recent years Microsoft Dynamics ERP has focused their marketing and innovation efforts on SaaS suites. The various products are aimed at different market segments, ranging from small and medium-sized businesses (SMBs) to large organizations with multi-language, currency, and legal entity capability. Microsoft Dynamics is largely made up of products developed by companies that Microsoft acquired: Dynamics GP (formerly Great Plains), Dynamics NAV (formerly Navision now forked into Dynamics 365 Business Central), Dynamics SL (formerly Solomon), and Dynamics AX (formerly Axapta now forked into Dynamics 365 Finance and Operations). ![]() Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications announced by Microsoft in July 2016 and released on November 1, 2016. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.Microsoft software Microsoft Dynamics 365Įnterprise resource planning and customer relationship management Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner does not endorse any supplier, product or service depicted in its research publications, and does not advise technology users to select only those suppliers with the highest ratings or other designation. ![]() and internationally and are used herein with permission. Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. 1 Data point from the July 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.Ģ Data point from the March 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.ģ Data point from the August 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.Ĥ Data point from the August 2021 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.ĥ Data point from the September 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.ĦGartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 26 September 2022, Greg Leiter, Dixie John, Robert Anderson, and Tim Faith.ħGartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Ilona Hansen, Steve Rietberg, Varun Agarwal, 20 September 2022 ![]()
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